Reference

Your Legal Relationship with tribun62

Access to tribun62 depends on local law and is available only where eligible regions permit. These terms set out your rights, our responsibilities around your account data, and how we handle disputes — clearly, without the fine-print maze.

Jurisdiction-aware accessAccount data rightsDANA, OVO, GoPay wallet termsContact paths for legal queriesCookie and retention policy

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HUBUNGI TIM LEGAL

Reach Us on Legal and Policy Questions

If you have a question about your rights, a data request, or a dispute related to your account terms, our support team handles legal-category queries through the channels below. We aim to acknowledge every legal inquiry within one business day and route it to the right team from there.

Live Chat Open the live chat window from your account dashboard. Select 'Account & Legal' from the topic menu — this routes directly to our policy team, not general support.

Email Support Send your legal query, data request, or formal dispute to our support email. Include your registered e-wallet type — DANA, OVO, or GoPay — so we can locate your account quickly.

In-Account Help Centre Log in, go to Settings, then Help Centre, then Legal & Policy. Written requests submitted here are logged with a timestamp and tracked through to resolution.

How Our Legal Terms Apply to Your Account

tribun62 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

tribun62 operates under terms that reflect the legal requirements of the regions where access is permitted. Your account is governed by the version of our terms active at the time you register — we notify you of material changes via the contact address on file. Payment

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activity through DANA, OVO, and GoPay is subject to both our platform terms and the individual service agreements of those e-wallet providers; a transaction confirmed in your GoPay or OVO app is processed under the rules of that wallet as well as ours. Where a conflict
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exists between local law and our terms, local law takes precedence and the affected clause is treated as severable — the rest of the agreement continues in force. You are responsible for confirming that access to online casino services is permitted under the laws of your
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location before opening an account. We do not provide legal advice, and nothing on this page constitutes a legal opinion about the status of online gaming in any jurisdiction. If you are in Depok or any other part of Indonesia and are uncertain whether access is
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permitted for you, seek independent legal advice before proceeding. Account-level data — including your registered e-wallet details for DANA or OVO — is stored securely and governed by the data retention terms described in the section below.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

KEAMANAN DAN DATA AKUN

How We Protect Your Account and Handle Your Data

Account security and data handling are not afterthoughts here — they are built into how your account functions from the moment you register. Your e-wallet details, transaction history, and personal identifiers are stored under encryption and accessed only by authorised internal teams for the purposes of account operation, fraud prevention, and legal compliance. We do not sell your data to third parties.

Data Retention

We keep account records for the period required by applicable law in supported regions. After that window closes, identifiable data is deleted or anonymised on a rolling schedule.

Cookie Policy

Our site uses session cookies to keep you logged in and analytics cookies to improve the lobby experience. You can adjust cookie preferences in your browser settings at any time.

Account Security

Login uses OTP verification tied to your registered number. If you suspect unauthorised access, go to Settings, select Security, and lock your account — then contact support immediately.

Data Access Requests

You may request a copy of the personal data we hold on your account. Submit the request via the In-Account Help Centre under Legal & Policy and we will respond within the legally required window.

Common Legal Questions About Your tribun62 Account

These are the questions we receive most often about account terms, data rights, and legal eligibility. If your question is not covered here, use the live chat or email route above to reach our policy team directly.

Access depends on local law and is available only in eligible regions. We recommend confirming your eligibility under local law before opening or using an account. We do not provide legal advice on this question.

Your registered e-wallet details — whether DANA, OVO, or GoPay — are retained for the period required by applicable law, then deleted or anonymised. Submit a data deletion request via the Help Centre in your account settings.

Yes. Log in, go to Settings, then Help Centre, then select Legal & Policy. Submit a data access request there. We process it within the timeframe required by the applicable rules in your region.

The terms active at the time of your registration apply, unless we notify you of a material update. Notifications go to your registered contact address. Continued use after a notified change constitutes acceptance of the updated terms.

Account disputes are handled first through our internal resolution process via live chat or email. Where local law specifies a dispute mechanism, that mechanism takes precedence. Reach out via the legal contact channels listed on this page to open a formal dispute.

Yes — GoPay, OVO, and DANA each have their own service agreements that apply alongside our platform terms. Both sets of terms govern your e-wallet transactions. Review your wallet provider's terms within their respective apps for full detail.

Your Legal Relationship with tribun62

Reach Us on Legal and Policy Questions

How We Protect Your Account and Handle Your Data

Data Retention

Cookie Policy

Account Security

Data Access Requests

Common Legal Questions About Your tribun62 Account

01 Is tribun62 accessible to me under Indonesian law?

02 What happens to my DANA or OVO wallet data if I close my account?

03 Can I request a copy of all the data tribun62 holds on me?

04 Which version of the terms applies to my account?

05 What governs a dispute between me and tribun62?

06 Do my GoPay transaction terms differ from the platform terms?

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