Reference

How tribun62 Handles Your Personal Data

Your account data — including your registered e-wallet details for DANA, OVO, and GoPay — is handled with clear rules about what we collect, why we collect it, and how long we keep it.

DANA, OVO, GoPay transaction dataAccount access & session securityData retention policyYour right to request changes

Explore the Lobby Read FAQ

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How to Reach Us About Your Privacy

If you want to review, correct, or remove data we hold about you, our support team handles privacy requests directly. Send your request through any of the channels below and include your registered account email so we can locate your records quickly. We aim to respond to all data-related requests within a reasonable timeframe.

Live Chat Open the chat widget from your account dashboard. Available around the clock for account and data queries, including requests to review your stored DANA or OVO transaction records.

Email Support Send your privacy request to our support address listed in your account settings. Include your registered email and the specific data you want to access, correct, or delete.

Account Settings Some data preferences — such as marketing contact opt-outs and session history — can be managed directly from the Privacy section inside your account settings without contacting support.

What Data We Collect and Why

tribun62 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you create an account, we collect the information needed to verify your identity and process your transactions — your name, email address, and the e-wallet identifier you use for DANA, OVO, or GoPay deposits and withdrawals. We also log device and session data each time

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you access the lobby, which helps us detect unusual login activity and keep your account secure. We do not sell your personal data to third parties. Data shared with payment processors — such as the rails that handle your OVO or GoPay transfers — is limited
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strictly to what those processors need to complete your transaction. Access to your account data within our team is restricted to staff with a direct operational need. Availability of our services depends on local law and eligible regions; if local regulations change how we may process
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certain data, we will update this policy and notify you through your registered contact details. Players in Denpasar and across Indonesia can reach our support team to ask about their stored data at any time.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

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How We Protect and Manage Your Data

Data security at tribun62 is built around your account flow — from the moment you log in to the point your GoPay or DANA withdrawal clears. We use encrypted connections for all account sessions, and our systems flag login attempts from unrecognised devices before granting access. Retention periods are set by the type of data: transaction records are kept for as long as required by applicable financial regulations, while session logs are cleared on a rolling schedule. You can request a copy of your stored data or ask us to delete non-essential records at any time through our support channels.

Encrypted Sessions

Every account session runs over an encrypted connection. Login attempts from new devices trigger a verification step before your lobby or wallet details become accessible.

Cookie Usage

We use session cookies to keep you logged in and preference cookies to remember your lobby settings. You can manage cookie preferences from your browser at any time without losing your account data.

Data Retention Rules

Transaction records — including DANA, OVO, and GoPay payment logs — are retained as required by applicable regulations. Non-essential session data is cleared on a rolling schedule we review periodically.

Your Data Rights

You can request access to, correction of, or deletion of your personal data at any time. Submit your request via live chat or email with your registered account details and we will handle it directly.

Common Questions About Your Privacy

These are the questions we hear most often about how your data is handled on tribun62. If your question is not covered here, our support team can help through live chat or email.

We collect your name, email address, and the e-wallet identifier you use — such as your DANA or OVO account number — along with device and session data needed to secure your login and process transactions.

Payment data is shared only with the processors that handle your specific transaction. We pass the minimum information needed to complete the transfer and do not share it with unrelated third parties.

Transaction records are kept for as long as applicable financial regulations require. Session and device logs are cleared on a rolling schedule. You can ask our support team for details specific to your account.

Yes. Send a request through live chat or email with your registered account email address. We will locate your records and provide a summary of the personal data we hold within a reasonable timeframe.

Contact our support team via live chat or email and specify which data you want removed. We will delete non-essential records promptly; some transaction data may be retained as required by applicable regulations.

We use session cookies for login continuity and preference cookies for lobby settings. You can adjust or block cookies through your browser settings at any time without affecting your stored account or wallet data.

How tribun62 Handles Your Personal Data

How to Reach Us About Your Privacy

How We Protect and Manage Your Data

Common Questions About Your Privacy

01 What personal data does tribun62 collect when I open an account?

02 Is my DANA, OVO, or GoPay payment data shared with anyone?

03 How long does tribun62 keep my account and transaction records?

04 Can I request a copy of the data tribun62 holds about me?

05 How do I ask tribun62 to delete my personal data?

06 Does tribun62 use cookies, and can I control them?

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