Reference

What You Agree To When You Use tribun62

These terms set out the rules that apply to your account, your deposits via DANA, OVO, or GoPay, and your access to the lobby — available where local law permits. Read them before you open an account so you know exactly where you stand.

Account eligibility rulesDANA, OVO, GoPay payment termsWithdrawal and verification stepsAccount suspension conditionsJurisdiction and local law
tribun62 What You Agree To When You Use tribun62
CONTACT CHANNELS

Reach Us About These Terms

Live Chat Open the chat widget from any page in the lobby. Our support team handles terms and account queries around the clock, including wallet verification questions for DANA, OVO, and GoPay.
Email Support Send a detailed message to our support address for written confirmation of any terms clause, account decision, or payment dispute. We aim to respond within one business day.
Account Help Centre Log in and visit the Help section to submit a ticket directly tied to your account. This is the fastest path for withdrawal holds, identity verification steps, and terms-related account reviews.
ACCOUNT SECURITY

How We Protect Your Account and Data

Data Handling We collect only the account data needed to process your DANA, OVO, or GoPay transactions and verify your identity. We do not sell your personal data to third parties outside our payment and verification partners.
Cookie Use Cookies keep your session active across the lobby and remember your preferred payment method. You can manage cookie preferences from your browser settings at any time without losing your account access.
Account Security Each login triggers an OTP sent to your registered mobile number. If you suspect unauthorised access, contact live chat immediately — we can freeze the account while you regain control.
Data Retention and Requests Account data is retained for as long as your account is active and for the period required by applicable law. To request a copy of your data or ask for deletion, contact support via email with your account details.

Common Questions About These Terms

These are the questions we hear most often about how our terms work in practice — from account eligibility to what happens when a payment is disputed.

Accounts are open to individuals who meet the age and eligibility requirements in their region. Access depends on local law. Players in Denpasar and across Indonesia can check eligibility during the account registration step.

We may suspend or permanently close an account that breaches these terms. Any pending withdrawal tied to a suspended account is held until the review is complete. You will be notified via your registered contact details.

Yes. Contact support via live chat or email with your transaction reference. We will check the payment record on our side and coordinate with the relevant e-wallet provider to resolve the dispute.

Send an email to our support address from the email registered to your account. Include your account username and the specific data you are requesting. We will respond within the timeframe required by applicable law.

We may update these terms at any time. When we do, the revised version is posted on this page. Continuing to use your account after the update is posted means you accept the new terms.

These terms are governed by the applicable laws of the jurisdiction in which the service operates. Access and eligibility depend on local law. If you are unsure whether the service is available in your region, check before opening an account.